Privacy Policy

Data Controller

ICO Information Commissioner's Office

Psychotherapy-Somerset Organisation Privacy Notice

Our contact details

Name: Laura Wilding

Address: 

Hestercombe Gardens, Cheddon Fitzpaine, Taunton, Somerset TA2 8LG . 

Reg. office 7-8 Church Street, Wimborne, Dorset BH21 1JH

 

Phone Number: 07507939537

E-mail: laura.wilding@psychotherapy-somerset.co.uk

What type of information we have.

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example name and contact details)

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· Correspondence, clinical work including initial assessment

We also receive personal information indirectly, from the following sources in the following scenarios:

· Referral from other agencies involved with mental health, correspondence with medical and social care agencies

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

We have a legal obligation.

What we do with the information we have:

We use the information that you have given us in order to provide the best treatment plan on individual basis.

We may share this information with (anonymised): supervision and training facilities. However, in rare cases with risk of life or terror-offences: law enforcement and/or medical professionals.

How we store your information

Your information is securely stored at Hestercombe Gardens, Cheddon Fitzpaine, Taunton, Somerset TA2 8LG, according to regulations.

 We keep clinical notes, recordings and contact details for seven years. We will then dispose your information by shredding.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at laura.wilding@psychotherapy.co.uk, 07507939537 if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow, Cheshire

SK9 5AF

Helpline number: 0303 123 1113